Home Terms and Conditions
A contract between you and the University of West London (“University”) is formed when you accept an offer of a place to study a course (”Course”).
These Terms and Conditions set out the basis of your contractual relationship with the University when you are studying on a Course.
These Terms and Conditions form part of the contract between you and The University about your course of study. The other parts of the contract are:
any documents, policies, regulations, or procedures of The University (as amended from time to time and as applicable to you);
any document setting out the offer to you (“Offer”);
Together these form the entirety of the contract between you and the University relating to your Course and replaces any other undertakings or representations (“Contract”).
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
Enrolment is the process whereby you officially become a student of The University. The enrolment process requires you to:
ensure that The University has the correct personal details for you in order to process your award;
provide proof of your qualifications and fee status as required;
agree to abide by the universities regulations, policies and procedures;
pay your tuition fees to the University either directly or through arrangements with the Student Loans Company as applicable.
You must re-enroll at the beginning of each subsequent academic year of your Course, in accordance with instructions issued by The University and maintain your student rights and privileges.
You will be entitled to re-enroll for subsequent academic years provided that:
you have not been withdrawn from the Course;
you have met the relevant progression requirements for the previous years of your Course; and
there are no disciplinary issues preventing you from continuing your studies.
You reaffirm your acceptance of these Terms and Conditions (as amended from time to time) when you enroll annually with the University.
You have a right to cancel this Contract within the date specified in the acceptance of an offer of a place to study on a Course ("Cancellation Period"). You do not have to give a reason for cancellation.
You must inform The University’s Admissions Office of your decision to cancel within the Cancellation Period in writing by either email or letter stating your name, address, and the Course for which you accepted an Offer.
You will not be permitted to withdraw from the Course and terminate the Contract after accepting the offer.
The University charges tuition fees for the delivery of University Courses (“Tuition Fee”). You will be informed of your Tuition Fee and how this will be paid as part of your Offer letter.
We accept payments online using Visa and MasterCard credit/debit card in AED.
You are required to pay the entire year Tuition Fees at the beginning of each academic year as part of the enrolment process.
If you do not pay the Tuition Fees in accordance with the applicable Tuition Fee Policy, the University reserves the right to either refuse to permit you to continue on your Course and terminate the Contract, or to withhold your results and to not permit you to graduate (without incurring any liability to you).
The Tuition Fees do not include any fees payable for residential accommodation, nor do they include examination fees, travelling expenses, field trip expenses, course materials or other miscellaneous expenses which may be related or required as part of your Course (“Additional Fees”).
Fees will not be refunded or waived for absence through sickness or if a term is shortened or a vacation extended or for any other reason.
If you fail to demonstrate you have a valid immigration status to study in the respective country, student visa is revoked by The University, The University will terminate your registration on your Course and terminate the Contract with you (without liability to you).
If your Contract is terminated in accordance with this Section 6.1 you will not be entitled to a refund of any Fee already paid in accordance with the University Fee Policy and you may be liable for outstanding Fee.
You should provide accurate information on application and enrolment (students discovered to have falsified or misrepresented information may be liable to expulsion from the Course).
You are expected to take responsibility for your studies including attending all scheduled teaching, examinations and submission of assessments as instructed by The University.
You must abide by The University’s regulations, policies, and procedures (as amended from time to time) including but not limited to:
The University’s Academic Regulations which are available here describe the academic regulatory framework of the University and give information about the requirements for awards. They include important information about academic performance and requirements for continued study;
the University ’s Admissions Policy and Procedures;
the University ’s Tuition Fee Policy ;
the University ’s Academic Appeal Procedures; and
the University ’s Privacy Notice.
The University will ensure that it provides the services to which you are entitled. You will be notified if you are able to access any services.
Unless you are otherwise notified, the University will not be providing any services to you including access to the University’s Library and Black Board, access to financial support or other payments.
Comply with changes in the law;
Comply with the requirements of the University ’s regulators and accrediting bodies;
Make updates to reflect best practice and academic developments for the benefit of students;
Adjust content as a result of staff changes; or
Improve course quality in response to student or external examiner’s feedback.
Where changes are necessary, The University will give you reasonable notice which will include details of what has changed and why the change was necessary.
Below is an indicative but not exhaustive list of changes that may be necessary:
to alter the timetable, location, and number of classes of your Course;
to make reasonable variations to the content and syllabus of your Course including in relation to placements, to ensure that the Course remains current and relevant.
Where there are material changes to your Course, the University will use reasonable efforts to:
ensure to inform you at the earliest opportunity and gives you reasonable notice of the reasons for the change, what changes are being proposed and information on the potential impact of the changes;
ensure to consult you on the changes and give you an opportunity to provide feedback;
ensure to take account of your feedback and minimize any adverse impact on you where possible;
ensure, if necessary and appropriate, explores with you the opportunities for transferring to another course, and ensure that you receive recognition or credits for any units you have successfully completed.
Material changes may include:
change of core modules;
change to overall course aims;
change to module credit value;
change to method of delivery;
discontinuance of a course;
combining courses of study;
If between the time of your acceptance of an Offer and before enrolment, the Course is discontinued, or the University makes fundamental changes to your Course, and you do not wish to accept the replacement Course and have notified the University, you will be reimbursed for any Tuition Fees and/or deposits paid by you to the University. Reimbursement will be made using the same method of payment as you used for payment of the Tuition Fee.
By accepting an Offer from the University and entering into this Contract, you understand that The University will process your personal data in order for the University to meet its obligations to you under this Contract.
The University needs to collect, hold and process your personal data for the purposes of processing your application, administering your award and all other services provided to you. Personal data may include your student records, application data, assessment marks, residence data, attendance data, accessing learning materials (including Blackboard our virtual learning environment, and other systems) and financial data.
The data will be processed in line with the General Data Protection Regulations (GDPR)
When you enroll, you may be asked to consent to the University processing your special category data which includes your ethnicity and any disability you have declared. This data will be used for monitoring purposes only as outlined in the Student Data Privacy Notice.
The University is required by law to disclose some of your personal data to certain statutory and public bodies.
Upon graduation you will be invited to join the University’s alumni community. Your details will be passed to our Alumni Relations team to enable them to contact you. You may withdraw from these communications at any time by contacting the Alumni team at alumni@uwl.ac.ae
Complaints
Should you wish to make a complaint, The University has in place a complaints procedures which set out how complaints may be made.
All complaints (non-academic and academic in nature) are dealt with in the first instance by The University. You must raise your complaint in accordance with The University’s Complaints procedure.
Should you wish to appeal against the outcome of an assessment board or academic misconduct panel, you must appeal directly to The University in accordance with the University’s appeal procedure as set out in The University’s Academic Appeals Procedure which is part of the Academic Regulations.
Academic appeals are appeals in relation to (i) an assessment grade; (ii) the final course award; or outcomes of academic misconduct panel.
The University will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
The University will do all that it reasonably can to fulfil its obligations as set out in these Terms and Conditions to appropriately enrolled students. Sometimes circumstances beyond our control mean that we cannot provide such educational services. This might be because of, for example:
industrial action by University staff or third parties;
the acts of any governmental or local authority;
where the numbers recruited to a Course are so low that it is not possible to deliver an appropriate quality of education for students enrolled on it; and
severe weather, natural disaster, epidemic or pandemic, fire, flood, war, civil disorder or unrest, riot, terrorist attack or the threat of it.
In these circumstances, the University will take all reasonable steps to minimize the resultant disruption and to affected students. However, to the full extent that is possible under the general law the University excludes liability for any loss and/or damage suffered by any applicant or student.
The University does not limit its liability arising from:
Death or personal injury caused by the negligence of the University or its officers,
employees or agents; or
Fraud or fraudulent misrepresentation.
The University and its officers, employees or agents shall not be liable and exclude liability to the fullest extent allowed by law for:
any loss, theft, misuse or damage to your property, including without limit any motor vehicle, cycle, equipment (IT) or such other personal belongings whilst such property is on University premises;
death or personal injury that is not caused by negligence of the University or its officers, employees or agents;
changes to law that require a change of these terms and conditions;
indirect or consequential loss, loss of opportunity and loss of income or revenue however arising.
Subject to Section 13.3, the University’s total liability to you (whether in contract, tort, (including negligence), misrepresentation, breach of statutory duty, or any other liability), in connection with your Contract with the University is limited to the greater of the value of the Tuition Fees paid by you or on your behalf or the amount, if any, that the University receives from its insurers in respect of that particular loss.
By the University :
The University may terminate this Contract in writing with immediate effect (subject to your rights of internal appeal) if:
You do not enroll or re-enroll with the University within the relevant timescale;
You or your sponsor fail to pay the Tuition Fees;
You failed to meet the conditions of the Offer made to you;
You provided false, incomplete, inaccurate or misleading information in your
application or at any other time;
You fail to meet the University’s progression or award requirements;
You are unable to meet the requirements of your Course including obtaining/maintaining membership of specified organization;
You materially breach these Terms and Conditions and/or the University’s terms and conditions;
You fail to comply with the University’s Student Code of Conduct;
Action has been taken against you in accordance with the University’s disciplinary procedure for student matters;
Action has been taken against you following the decision of a Board of Examiners.
If at any time this Contract terminates:
the University shall be entitled to refuse to enroll you on your Course (if, at the date of termination, you have not already enrolled)(without incurring liability to you);
the University shall be entitled to require you to stop studying on your Course and to leave the Course immediately (if, at the date of termination, you have enrolled)(without incurring liability to you);
you are required to return to the University any Student Identification Card(s) issued to you on enrolment, together with any property owned by the University ;
you must pay all outstanding Tuition Fees and any other applicable fees immediately.
Each of the Sections of these Terms and Conditions operate separately. If any provision of these Terms and Conditions is or becomes illegal, invalid, void or unenforceable, that shall not affect the legality, validity or enforceability of the other provisions.
These Terms and Conditions are personal to you and you may not transfer them or your rights under them to anyone else.
Only you and the University are parties to this Contract. No other person shall have rights to enforce the terms of this Agreement.
Failure or delay by you or the University to enforce any breach by the other of the Terms and Conditions will not constitute a waiver of any provision and will not prevent you or the University from taking steps to enforce that or any other provision.
This website is governed by the UAE law
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of University of West London website.
Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with University of West London and these terms and conditions including the policies constitute Your binding obligations, with us.
For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. University of West London allows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our" shall mean University of West London.
When You apply any of the courses provided by Us through the Website, including but not limited to, You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in London.
This site is controlled and operated by University of West London and services are sold by us. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise